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What’s the difference between independent and restricted advice?

Updated: 1 day ago

Diagram illustrating the difference between independent and restricted financial advice in the UK, showing whole-of-market access versus limited provider panels.

So what’s the difference between independent and restricted advice in the UK — and does it matter?


Behind this question are usually concerns about:

  • Whether recommendations are impartial

  • Whether certain providers are excluded

  • Whether one type is safer than the other

  • How this affects long-term outcomes

Understanding the distinction helps you make an informed decision.



What is independent financial advice?

An independent financial adviser (IFA) can:

  • Consider products and providers from across the whole market

  • Recommend solutions without being limited to a particular company or panel

  • Provide advice based on a broad range of options

Independence refers to the scope of products that can be considered — not to fee structure or quality.

An independent adviser must still justify that recommendations are suitable.


What is restricted financial advice?

A restricted adviser is limited in some way.

This may mean they:

  • Only recommend products from certain providers

  • Work within a defined panel

  • Specialise in a particular area of advice

Restriction does not automatically mean lower quality.

It simply means the adviser’s recommendations are limited to a defined range.

The restriction must be clearly disclosed.


Why the distinction exists

The difference is about market access.

Independent advisers search the whole market.Restricted advisers work within boundaries.

Both are regulated by the Financial Conduct Authority (FCA).Both must meet qualification standards.Both must justify suitability.

The key difference is breadth of choice.


Does independent advice mean better advice?

Not necessarily.

Independent advice offers:

  • Wider comparison

  • Broader provider access

  • Greater flexibility in product selection

Restricted advice may offer:

  • Deep familiarity with certain providers

  • Specialised expertise

  • Streamlined processes

The quality of advice depends more on:

  • Understanding of your situation

  • Transparency of fees

  • Clarity of communication

  • Suitability of recommendations

Label alone does not determine quality.


A simple example

Imagine two advisers reviewing a pension transfer:

  • An independent adviser can compare providers across the market.

  • A restricted adviser may compare only within a panel of selected providers.

If the best solution sits outside the restricted panel, it cannot be recommended.

If it sits within the panel, the outcome may be identical.

The distinction lies in access — not necessarily outcome.


The behavioural layer

Often this question reflects trust concerns.

People are rarely asking about regulatory definitions.

They are asking:

  • Is this adviser genuinely impartial?

  • Are there hidden incentives?

  • Am I being steered?

Clarity about independence or restriction helps reduce uncertainty — but it should sit alongside broader due diligence.


A more useful question

Rather than asking only:

What’s the difference between independent and restricted advice?

A more grounded question may be:

Does the adviser’s structure align with the complexity of my situation?

For some decisions, broad market access matters significantly.For others, expertise and relationship may matter more.

Understanding your own needs makes the distinction more meaningful.


Some of the most common practical questions people ask about independent and restricted advice are below.


Is independent advice always better than restricted advice?

Not automatically. Independent advisers have access to the whole market, but suitability depends on individual circumstances.

Are restricted advisers regulated?

Yes. Both independent and restricted advisers in the UK are regulated by the Financial Conduct Authority.

How do I know if an adviser is independent?

Advisers must clearly disclose whether they are independent or restricted in their documentation and communications.

Does independent advice cost more?

Not necessarily. Fees vary by firm and service model rather than regulatory classification.


A calm place to think first

If you are choosing between independent and restricted advice, you may not need to decide immediately.

Often the most helpful first step is clarifying:

  • What decisions you are facing

  • How complex they are

  • What level of comparison feels necessary

Evoa exists to provide that quiet thinking space — before advice, before action.




 
 
 

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About the Author


Nic Round is a Chartered Financial Planner and Chartered Wealth Manager based in the UK. He works with individuals and families on long-term financial planning, focusing on clarity, structure, and decision-making under uncertainty.

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The Wealth Coach is a trading name of Murray Round Wealth Management Limited authorised and regulated by The Financial Conduct Authority

The information contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK. The Wealth Coach is a trading name of Murray Round Wealth Management Limited which is authorised and regulated by the Financial Conduct Authority. Murray Round Wealth Management Limited is entered on the FCA register under reference 194133. Company number 4010289. Registered address 2 Claremont Bank, Shrewsbury, SY1 1RW Telephone: 01743 248018 or email hello@thewealth.coach. Please note that information on this site should not be viewed as a personal recommendation or solicitation to deal.

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